Return & Replacement Policy

Last updated: September 27, 2026

1. Our Return Policy

At MakerCub, we want you to be happy with your purchase. We accept returns or replacement requests only for items that arrive broken or defective. We do not accept returns simply because a customer changes their mind.

2. Reporting a Problem

If your order arrives broken or defective, please contact MakerCub within 14 days of delivery. Include your order number and a photo showing the damage or defect so we can review your request.

3. Replacements

If we approve your request, we will usually send you a replacement item instead of providing a refund. We will work with you to resolve the problem.

4. Return Shipping

For approved requests involving broken or defective products, MakerCub will cover any required return shipping costs.

5. Refunds

Replacements are our usual solution for approved claims. However, nothing in this policy removes any refund or other rights you may have under applicable law.

6. Contact Us

If you receive a broken or defective product, please contact MakerCub with your order number and a photo of the problem. Our business email address will be added once it is ready.